Job Detail

Customer Care Executive (Night Shift)

Inmagine
Central
Full Time
Category : Others Salary : RM Experience(s) :  Year

Overview

We are looking for a customer-oriented representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure Customer Care Standards and maintain high customer satisfaction.

About Inmagine

Creativity Re-inmagined From supporting creatives worldwide with premium stock images since 2000, Inmagine has evolved into a creative ecosystem encompassing various creative assets and business models. Powered by design, technological innovation and entrepreneurship, Inmagine is forging a future where design is within reach for everyone, one that enables the world to design smarter, faster and easier like never before.

The Job:

  • Liaise between the company and the clients globally.
  • Provide information about products and services, process cancellation request and obtain details of complaints via calls, live chats and emails.
  • Seek to “Wow-with-Service”.

The Person:

  • Fresh graduates are encouraged to apply.
  • Working experience in Call Centers, Telesales environments, customer service environments, hospitality or Creative/Advertising companies will be an added advantage.
  • Have a passion for cold-calling, telemarketing, business development and customer service.
  • Self-confident, strong initiative and an ability to interact with all types of people.
  • Ability to multi-task, manage stress and work under pressure.
  • High adaptability and able to make smart decisions quickly.
  • Good communication, listening and interpersonal skills.
  • Strong attention to details.
  • Must be internet savvy.
  • Good command of English (verbal & written)
  • Must be able to work any shift.

To Apply:

Please click HERE to apply.

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