JOBSEEKER FAQ

How do I register an account with Mykerjaya?
• Click the “REGISTER” button at the top of the page
• Enter your information
• Verify your email address
What do I do if my resume did not upload correctly?
You can upload a new resume (that you can send to employers when applying for a position) by doing the following:
• log In to go to your jobseeker dashboard
• Click on the navigation menu at the top of the page
• Select “Edit Profile” from the menu
• You will see the “Resume” section on top of the page
• Browse and select a PDF / DOC / DOCX file
• If you have successfully uploaded a resume, you should be able to see the name of the new file
• If you are unable to upload a resume, check the error message and try to upload a different file
For now, we only allow one resume to be uploaded at a time. However, you can upload and send a different resume each time when you apply for a job.
I forgot my password! What should I do?
To reset your password, please follow these steps:
• Go to the Index page and click on the “LOG IN” button
• Click on the “Lost password?” link
• Type in your email address and click “Send” and you will receive an email
The email will provide a password reset link. Since the password reset email is automated it might get marked as spam, so please check your spam/junk folder as well. If you cannot find the password reset email, please contact us here or email info@mykerjaya.com and we will assist you from there.
Do I need to register for an account to search for jobs?

No, you don’t have to! You can search for jobs without signing up/register for an account by going to the Index page.

However, you will need to create an account in order to apply for a job on MyKerjaya. You can do that at any point by clicking on “Register” at the top of the page and filling in your information.

Creating an account also allows you to access the great features that Mykerjaya has to offer, like the MyKerjaya Match and email alerts that bring you new opportunities tailored to your search.

Is there a closing date for jobs posted?
Yes. Job postings close after two weeks. However, if additional qualified applicants are needed, the closing date may be extended.
I applied for a job, but haven’t heard back from an employer. What should I do?
Employers are required to update the status of each application. So please Log In to your account and check out your application status. If your status is highlighted as “Shortlisted”, you will soon get a call or an email invitation to set up an interview. If your status is highlighted as “Rejected”, unfortunately, it means that your application has been rejected by the employer. If it is shown as “Pending”, please wait for the employer to update within at least 7 days.
How can I upload a new resume? Can I replace my current resume?
You can upload a new resume (that you should send to employers when applying for a position) by doing the following:
• Log In and go to your Profile page via the menu on the top right of the page.
• You will see the “Resume” section at the top of the page
• Browse and select a PDF / DOCX / DOC file to upload as your new resume
For now, we only allow one resume to be uploaded at a time, but you can upload and send different resumes each time you apply for a job.
I’ve lost my Username. How can I access my resume?
Try using the “Lost Password?” option. You can get to this from the Login page. Enter the email address you used when you created your resume profile. We will not only email your password information but also your username. If you cannot remember the email address you used, then you will have to create a new resume profile altogether.
How do I know if my resume was submitted successfully?
If you are submitting your resume to a specific job, you will see a confirmation message that “You have successfully submitted your resume to the [specific] job”. If entering your resume to the system, but not applying to a job, you will see a confirmation screen with all the information you entered during the submission process. You can choose to edit the resume profile if the information is incomplete, incorrect, or was missed during its creation.
How do I search for jobs?
To search for a job, click on the “Search Jobs” link at the top of the page. You will see a Search form that has multiple fields you can use to enter keywords that will help you find your new job. Enter as much detail as you desire, then click on the “Search” button at the bottom of the form. The system will search the database and show you any matching results.
How do I apply for a job?
Please visit our Current Job Postings page. From there, select a position of interest and click on the “Apply Online” link at the bottom of the page. This will begin the online job application process. You may want to have details of your past employment and education on hand to refer to during this process.
How many jobs can I apply to?
You can apply to all the jobs that fit your qualifications. Keep in mind that if you apply to jobs which you aren’t qualified to fill, the recruiters will see your information and may not deem you as a serious job seeker. You can apply only once to the same job.
What can I do so that multiple employers will contact me?
Ensure that you complete and update your online resume profile. You should also upload your resume in Microsoft word or pdf format.
How do I search for job adverts on the jobs portal?
Use our Job Search Filter on the right-hand side of the page. This option lets you filter the job adverts by location, industry and/or job type. After selecting your preferences click on the “Search” button.
The other option is to type the keywords you want to search by into the text box under Job Keyword Search. Click on “Search” after you have typed in your keyword/s
How do I know if the position is still available or has been filled?
If the position is no longer available, there will be a message on the job details page indicating it is closed.
Why can’t I submit my resume to a job?
If you are having trouble submitting your resume to the system, check the top of the form to see if there is an error message. The error message should tell you which field has incorrect or missing information. Once completed, you should be able to submit your resume.
How do I receive Free Email Alerts?
You need to be registered as User and logged in.
Below the job advert is an option to subscribe to the Job Category that the advert is posted in. You can also subscribe to categories from your profile page under the tab “Subscription”
I want to know more about your packaging & pricing.
MyKerjaya is FREE for Jobseekers, and includes access to all of the jobs listed on MyKerjaya.
What do the different Keyword fields mean?
ALL of the following – means that the search will use the entire list of words entered into the field and return only the jobs that have ALL of the words in their text.
AT LEAST ONE of the following – means that the search will take the words entered and return everything that has just one of the words in the list.
EXACT PHRASE – the search will only return the entire phrase you entered into the field, for example, ‘Customer Service’ will only return jobs that have that phrase in the text, and not jobs with either Customer or Service. This search is very specific.
WITHOUT – if you don’t want to see jobs with a certain word in their text, enter that word in the fields. For example, you want to be a secretary but not in a Sales department or division. You could enter Sales into the WITHOUT field to exclude any secretarial positions involving sales.